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The premier gathering for independent textile rental companies
Join over 100 independent laundry operators from across North America at Caesars Palace, Las Vegas on March 18-19, 2026. This exclusive two-day event brings together industry leaders, innovative suppliers, and forward-thinking entrepreneurs who are shaping the future of uniform and linen rental.
What makes this convention essential:
Whether you're looking to strengthen operations, explore new technologies, or build valuable partnerships, this is where independents come to stay competitive and grow profitably.
Don't miss the most impactful event CSCNetwork hosts each year—where independents gather to stay independent.
March 18, 2026 07:00 am
March 18, 2026 07:00 am
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08:00 am
March 18, 2026 08:00 am
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09:00 am
Members must be checked in by 8:00 am and in attendance at the meeting to receive the dues rebate post-convention.
March 18, 2026 09:30 am
Events before 9:30am are exclusive to CSC Member Operators. We look forward to welcoming our Suppliers to all convention events after Wednesday at 9:30am!
March 18, 2026 10:00 am
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11:00 am
In this session, we will review and explore the correlation between Route Representative expectations, goals, metrics, skill set development, strategy, execution, and how these factors collectively contribute to route growth
Ray Shabandarian
March 18, 2026 10:00 am
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11:00 am
With a blend of engaging stories, audience connection, and actionable insights, this session redefines leadership as a mindset and a skillset accessible to anyone willing to grow. Ed challenges the traditional view of leadership as positional power and instead introduces leadership as a daily act of influence, driven by character, guided by priorities, and grounded in service to others. Through this keynote, participants will be inspired to lead more intentionally, regardless of their role or title.
Ed Krow
March 18, 2026 11:15 am
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12:15 pm
For the first time in a decade, CSCNetwork has commissioned new, impartial market research to see how local independent uniform rental companies perform against the national chains. Conducted by MPI, this study reveals key trends, customer perceptions, and competitive strengths unique to independents. In this session, we’ll review the findings, discuss what they mean for your business, and explore opportunities to sharpen your competitive edge.
Doug Ethe-Sayers
March 18, 2026 11:15 am
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12:15 pm
Join Scott Kamins for an analysis of the current administration's approach to labor and employment law during its first 14 months in office. This session will examine key policy shifts and regulatory changes that are impacting the workplace.
Scott will review the most significant developments affecting employers and provide insights into how these changes impact HR operations and compliance requirements. We'll also explore anticipated policy directions and emerging trends that HR professionals and leadership should monitor moving forward.
Scott Kamins
March 18, 2026 12:15 pm
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01:15 pm
March 18, 2026 01:15 pm
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02:15 pm
After ten years, CSCNetwork has fresh, third-party research on how independent linen rental companies compare to national providers. MPI’s comprehensive study uncovers performance benchmarks, customer priorities, and where independents lead—or have room to grow. Join us to unpack the results and identify strategies to help you compete even more effectively in your market.
Doug Ethe-Sayers
March 18, 2026 01:15 pm
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02:15 pm
Fact: every generation brings a unique perspective to the workplace. From Baby Boomers who value traditional communication channels to Gen Z's digital-first mindset, and Gen X's self-reliant approach to Millennials' collaborative spirit – each group has shaped how we work today. While these differences infuse organizations with diversity of thought, they can also spark unexpected friction. Rather than leveraging our distinct perspectives, we fall into the trap of stereotyping and finger-pointing. Generational misunderstandings bubble up and don't just create tension – they actively hinder our ability to do great work.
To move beyond snap assumptions and get people to a place of understanding and connection, this presentation dives deep into generational identities. It explores how historical events, technological advances, and social movements have shaped the generations’ varied approaches to work. By first breaking down the “why,” we’re able to take a more intentional look at “what” each generation wants in their professional life, which makes for a meaningful discussion of “how” to navigate a multigenerational workplace. Edutainment at its finest, this keynote combines nostalgia, fun, and actionable learning to help bridge divides and harness generational differences as your organization's most powerful engine for innovation, collaboration, and success.
Lisa Walden
March 18, 2026 02:30 pm
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03:30 pm
Jon Taffer, hospitality icon and star of Bar Rescue, delivers a no-excuses blueprint for driving growth in any business—especially independent and family-owned operations. Drawing from his bestselling books Raise the Bar and Don’t Bullshit Yourself, Jon will share how to eliminate excuses, master Reaction Management™ to create loyal customers, and build bold marketing strategies that deliver results.
Jon Taffer
March 18, 2026 03:30 pm
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04:00 pm
Following Jon Taffer’s keynote, attendees will have the opportunity to stop by the Palace pre-function space to say hello and take a photo with him. Don’t miss this chance to meet Jon in person and capture a memorable moment from the convention.
March 18, 2026 05:30 pm
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07:30 pm
Join us for drinks and appetizers following the first day of the convention. This casual gathering is the perfect opportunity to relax, connect, and catch up with industry friends while building new relationships in a laid-back setting.
March 19, 2026 07:30 am
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08:30 am
March 19, 2026 08:30 am
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09:30 am
In today’s evolving textile services and laundry industry, success demands more than just operational efficiency—it requires a resilient mindset, strategic thinking, and the ability to adapt in real-time. This is designed to help your attendees unlock their personal and professional superpowers.
Tailored for independent laundry operators, managers, and industry leaders, this session delivers a practical and inspiring framework to help you:
Whether you're navigating pricing pressures, workforce turnover, or shifting customer expectations, Superpower Success will give your team a fresh perspective—and the tools to turn obstacles into opportunities.
Ford customizes every keynote to align with your business priorities, conference theme, and audience goals. This is the perfect kickoff to energize your members, inspire action, and lay the foundation for a high-value event.
Ford Saeks
March 19, 2026 09:45 am
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10:45 am
Strong marketing doesn’t have to be complicated or costly. In this session, Kelly Brookins of Virginia Linen Service, Inc. and Emily Hauber of CITY Laundering share real-world strategies and practical tools that have worked in their independent laundry companies. Whether you handle marketing in-house or partner with outside support, you’ll leave with clear direction, fresh ideas, and a “First 10 Marketing Moves to Make This Month” checklist to help build your brand and grow your business.
Kelly Brookins
Emily Hauber
March 19, 2026 09:45 am
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10:45 am
Automation is no longer a distant concept—it’s becoming a practical solution for laundries facing persistent labor challenges. In this session, Tom Abbett will provide an inside look at how robotics can be introduced into existing operations safely and with minimal disruption. He’ll share lessons from real-world projects, outline practical approaches for evaluating and implementing automation, and discuss what’s next for robotics in the textile rental industry. Attendees will leave with a clearer understanding of how to approach automation strategically and what it could mean for the future of their business.
Tom Abbett
March 19, 2026 09:45 am
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10:45 am
Join CSC Executive Director, Jeff Landry, to discuss all things CSC from a Supplier standpoint. He’ll cover updates, improvements, and new ventures. With a Q&A session to close out the meeting, its set to be a valuable session.
March 19, 2026 11:00 am
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12:00 pm
Join fellow CSC Members as they share innovative approaches to purchasing that drive savings and strengthen strategy across the network. From detailed purchasing analysis to creative solutions like container buying, this session will highlight real-world practices you can take back to your business. Come ready to learn, exchange ideas, and continue the conversation on how, together, we can buy smarter and more strategically.
March 19, 2026 11:00 am
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12:00 pm
Ford demystifies the latest AI advancements from an executive perspective that are reshaping roles and the customer experience. Beyond just a buzzword, AI offers powerful tools—to help you be more productive and gain a competitive edge. He’ll share the pitfalls of AI adoption, the necessary mindset shifts, and best practices for successful implementation. You’ll leave with actionable insights to foster AI literacy, empower AI champions within your organization, and ensure ethical, effective AI integration. This is your roadmap to leveraging AI for innovation, efficiency, and sustainable growth.
Ford Saeks
March 19, 2026 12:00 pm
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01:00 pm
March 19, 2026 01:00 pm
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05:00 pm
The Supplier Expo is your chance to connect, collaborate, and explore. With nearly a 1:1 supplier-to-member ratio and more than 90 suppliers in attendance, you’ll have valuable face time with trusted partners and the opportunity to meet new CSC suppliers. Don’t miss this chance to uncover fresh ideas and innovative solutions to help your business thrive.
Who doesn’t love a prize? Collect signatures as you visit booths and turn in your card for a chance to win! The raffle will take place at 4:30pm.
We're thrilled to host our convention at Caesars Palace, an iconic destination in the heart of Las Vegas. With world-class amenities, exceptional dining, and an unmatched atmosphere, Caesars Palace provides the perfect setting for networking, learning, and celebrating our industry's achievements.
Hotel Details:
Important Booking Information: Reserve early! Our room block may sell out before the February 13th deadline. Once sold out, we cannot guarantee additional rooms at the discounted rate.
Book safely: Only use the official booking link on this page. Be aware of fraudulent calls or emails from individuals claiming to represent Caesars Palace or acting as hotel brokers.
We look forward to an unforgettable Las Vegas experience with you!
